Shop Hours

By Appointment

**New Schedule**
Monday, Tuesday and Friday : 10:00 a.m. - 5:00 p.m.
**Lunch - 12:00 till 1:00 p.m.**
Saturday : 10:00 a.m. - 3:00 p.m.
Closed on Wednesdays, Thursdays, Sundays and holidays

*Dropping Off of instruments are done on Mondays, Fridays and Saturdays by appointment only.
*New: Use the Drop Off schedule calendar to see available appointment times and to set up a time to drop off an instrument. Instruments will not be accepted without a confirmed appointment
*Picking up of instruments will be set up per completion during normal work hours

I can be reached either thru the Contact page or by telephone (during the normal shop hours). Phone calls will be returned between the times of 10:00 - 11:00 and 4:00 - 5:00 in the order in which they are received. Being a one-man shop, there are times when I'm not able to get to the phone for one reason or another, so please leave a brief message and I will return your call or email at the soonest possible time. Please make sure you have a comfirmed appointment time by me to drop off an instrument. Thanks ...Fran...

Reminder: Please be sure to read the Shop Policy Page. This is now being strictly enforced without exceptions

Updated Notices

12-13-11
      I finally got the Live Chat back up and running. Be aware that this is only on during shop hours and I can only answer when possible. If you do not get a response with in a minute or two, please realize that I am probably working at the benches or with a customer. Also, If you are looking to drop off an instrument, please refer to either the Calendar page or the Contact page to schedule a drop off. Thanks.

9-06-11
      **Starting Sept. 6, 2011, I will not accept any third party drop offs for instruments. For example, dropping off of an instrument for another person outside of the owner. The few times that it happens, can lead to miscommunication between parties and what I'm led to believe is different than what the owner understands. It just makes things easier for everybody involved in the long run.

9-06-11
      ***Dropping off of instruments will now be accepted ONLY with a confirmed appointment. This is being implemented because of the people that insist on coming by at any time of day (or night) without any notice what so ever (leaving a message on the answering machine saying you will over later that day is not considered a confirmed appointment). Instruments will be accepted ONLY with a confirmed appointment. All others will be refused !!!

4-14-11
      Please take notice that a Drop Off calendar has been added to the site. A link is in the Shop drop down menu above or in the Hours text box above. This will give the customer the chance to see the earliest opening for dropping off of instruments. You can email me from the link in the text box on the calendar page or by the contact page.

11-29-10
      Just wanted to let everyone know that the Christmas work has already started (about 2 weeks ahead of normal). The easiest way to reach me is by email. Instruments that are needed between now and Christmas will have a shut off date of 12-10-2010. Any major work will be scheduled after the 1st of the year in order of their request.

4-19-10
      Please notice that there is a change in shop hours. Drop off of instruments are now being accepted on Mondays, Fridays and Saturdays BY APPOINTMENT ONLY. No instruments will be taken in without an appointment. Pickup of instruments will be scheduled upon completion between Mondays and Saturdays.

3-15-10
      Warranty Service Center Update: Please check out the warranty Service Center page for an updated list of the companies I am now doing warranty work for.

6-10-09
      The shop will be closed on June 12, 2009. Please make note of this. The shop will be open on the 13th of June for drop offs and pickups only with everything back to normal starting on June 15, 2009

4-27-09
      Check it out!! The Musician's Corner is up and running. Listen to what other players are doing. Better yet, get your own page up and promote yourself. Enjoy.....

3-31-09
      Coming soon ; Musician's Corner - A new page to help promote my customers in their musical endevours. An emailling will be going out to inform everyone of the page going live and how to participate.

12-24-08
      A new page has gone up pertaining to the companies that I am an authorized warranty center. If you bought the instrument online or at a local store, there's no need to ship the instrument back or deal with the store for warranty work. Check out the "Warranty Center for" page under Service in the above menu.....

12-10-08
      Thanks to spammers, I had to put the security code back on the contact page. If there is a problem when entering the security code and submitting the page, please check your security settings on your browser

8-01-08
      Just a reminder that I do accept Visa and MasterCard. Just not American Express yet

8-20-08
      The latest newsletter has gone out today. If you haven't signed up yet, please do so on the Newsletter link in the menu above

6-06-08
      Check out the new article called "A Great Deal". Just went up today and hopefully, will be understood by all with the direction the market is going...

4-17-08
      Reminder: the shop is closed on Thursdays, Sundays and holidays. (yes, I'm trying to reclaim what used to be a day off that I haven't taken for over a decade.)

Drop Off & Pickup Ups

When dropping off an instrument, I usually take time to put it on a bench and check it through while you are here. That way you get to see the same problems that I am seeing and this helps to prevent any surprises while work is in progress. A more accurate estimate can be had when taking the time with the customer. At the same time, I can make suggestions as to what to do to prevent the problem from re-occuring (esp. if it is a dryness or humidity problem). The more the customer stays on top of the conditions his instrument is kept in, the less damage to repair in the future and the market value stays up. Likewise, when picking up an instrument, I like to take the time to have the customer try things out while here so as to make sure things are setup to his/her liking. This usually will avoid any unnecessary trips back for re-adjustment. By doing appointments, I can plan to spend the proper time at both ends of the job with the customer, without interruption. This way the customer gets the instrument back and is happy and I don't have to worry about trying to fit the customer in on a return trip to make minor adjustments.